The first step is to visit the
FAQ which contains troubleshooting guides for the most commonly reported technical issues, including login problems, display issues on mobile devices, and payment-related queries. If your issue is not listed in the FAQ, you can reach our support team by email at
[email protected] — include a screenshot and a brief description of the problem. The support team typically responds within one to two business days and will provide step-by-step instructions to resolve your issue. For urgent matters involving financial transactions, include your transaction reference number in the email to speed up the review process.